Smart Customer Service

Challenges in Customer Service

Low customer service satisfaction and poor customer experience
Low work efficiency and labor costs are increasing year by year
Lack of effective management of customer data

Demonstration

Customer Service with A.I.

The Smart Customer Service solution uses the leading Text to Speech technology, providing natural language processing. It will significantly improve the efficiency of customer service and achieve intelligent assistance.

Application Scenarios

Call Center

Online Chat

Call Quality Monitoring

Contact sales：openplatform@iflytek.com

Partner with us：openplatform@iflytek.com

AI Capabilities

Speech to Text

Text to Speech

Speech Evaluation

Virtual Broadcast

Real-Time Transcription

Image Recognition

AI Products

All-in-One Server

AI Translation Screen

Astron Agent

MaaS Platform

OceanDoc

OmniAvatar

AI Solutions

WallEX

GuideX

Smart Customer Service

AI Virtual Anchor

AI Subtitling Service

AudioBook Solution

Real-time Audio Translation Solution

Support

Open a ticket

Cookie Policy

Documentation