Ai Translation Screen

Integrating multimodal noise reduction and multilingual AI technology to enhance cross-language communication with translation services for public service and information desks.

Why Us

Multilingual Translation
Chinese, English, Japanese, Korean, Arabic, Thai, German, French, Spanish, Portuguese, Russian, Hindi, Vietnamese, Malay, Indonesian
Multilingual Dialogue on Dual-Sided Screens
Supports real-time translation between a customer's and the customer advisor's own native languages, displayed separately on dual-sided screens.
Transparent Visibility
Enhances authenticity and warmth by allowing users to see information and each other's facial expressions through the screen.

What do we offer

Intelligent Q&A
Provides answers to user inquiries based on the capabilities of the knowledge base and large language models.
Frequently Asked Questions
Quick configuration of FAQ responses with real-time updates.
24/7 Service
24/7 online, providing around-the-clock service alongside human customer support.
Digital Avatars and Voices
Offers a variety of digital avatars and voices for customization.

Easy to use, Real-Time Translation, Transparent Display: Achieving Genuine Communication

User Side

Select a language
Display what the foreign tourist says in real time on the transparent screen
Instantly translate the customer service's response

Customer Service Side:

Display questions and answers in real-time
Manually delete historical conversations
Facilitate smooth communication by observing the user's facial expressions

Metro service center

Airport service desk

Hotel reception desk

Tourist Information

Immigration Service Counter

Parameters

Finance

Deliver smart customer service and automated privacy reporting with protection.

Operator

Enhancing customer service, knowledge access, and operations with secure, high-performance AI.

Government

Securely manage sensitive data and optimize public services.

Cases

On May 16, the Shenzhen Metro Line 11 Airport Station officially launched a pilot multilingual intelligent customer service terminal. The product was jointly developed by iFlytek and Shenzhen Metro Group Co., Ltd. (hereinafter referred to as Shenzhen Metro Group). It is the first innovative product in the domestic railtransit field that integrates real-time visual translation, double-sided transparent sereen display and intelligent consultation, and will provide more convenient and efficient services for domestic and foreign passengers.